Payment and shipping
Last update: 22.07.2024
We do everything we can to send your packages as quickly as possible!
- Shipping on the day of order or the following day
- Delivery time 1-3 working days, abroad and public holidays different
- Shipping costs within Germany only 4.50 EUR
- From 100 EUR free shipping in Germany
we recommend our partner MeinEinkauf.ch.
Via MeinEinkauf.ch, private customers and companies with their place of residence or business in Switzerland or Liechtenstein can purchase goods from us and other online retailers in Germany and have them sent to their address in Switzerland. Registration at: https: //meineinkauf.ch/registrierung
Further customs duties, taxes or fees may have to be paid by the customer, but not to us as the supplier, but to the customs or tax authorities responsible in Switzerland. We recommend that you check the details with the customs or tax authorities before ordering.
- Shipping on the day of order or the following day
- Delivery time 1-3 working days, abroad and public holidays different
- Shipping costs within Germany only 4.50 EUR
- From 100 EUR free shipping in Germany
Shipping to Switzerland!
Dear customers from Switzerland,we recommend our partner MeinEinkauf.ch.
Via MeinEinkauf.ch, private customers and companies with their place of residence or business in Switzerland or Liechtenstein can purchase goods from us and other online retailers in Germany and have them sent to their address in Switzerland. Registration at: https: //meineinkauf.ch/registrierung
Further customs duties, taxes or fees may have to be paid by the customer, but not to us as the supplier, but to the customs or tax authorities responsible in Switzerland. We recommend that you check the details with the customs or tax authorities before ordering.
Ordering on account
Public institutions, kindergartens, authorities, institutions and regular customers can choose to pay for their order on account. If the selection "invoice" is not visible when ordering, select prepayment and state "payment on invoice" in the order comment.The following conditions apply:
Shipping conditions
Delivery is made to the following countries: see shipping costs.Shipping costs (including statutory value added tax)
Shipping costs within Germany
Shipping costs: EUR 4.50.
From an order value of EUR 100.00 we deliver free of shipping costs.
Shipping costs abroad
| Country | Shipping costs in € | free shipping from € | Delivery time (IN DAYS) |
|---|---|---|---|
| Australia | 35,- | - | - |
| Belgium | 9,90 | 250,- | 2 |
| Bosnia and Herzegovina | 9,90 | 250,- | 3-4 |
| China | 35,- | - | - |
| Denmark | 9,90 | 250,- | 2 |
| England | 9,90 | 250,- | 2-3 |
| Estonia | 9,90 | 250,- | 3-4 |
| Finland | 9,90 | 250,- | 3-5 |
| France | 9,90 | 250,- | 2-3 |
| Greece | 11,90 | 250,- | 3-4 |
| Great Britain | 9,90 | 250,- | 2-3 |
| Ireland | 9,90 | 250,- | 3 |
| Italy | 9,90 | 250,- | 2-3 |
| Canada | 35,- | - | - |
| Kazakhstan | 19,90 | - | - |
| Croatia | 9,90 | 250,- | 3 |
| Latvia | 9,90 | 250,- | 3-4 |
| Lebanon | 19,90 | - | - |
| Liechtenstein | 7,90 | 250,- | 2 |
| Lithuania | 9,90 | 250,- | 3-4 |
| Luxembourg | 9,90 | 250,- | 1 |
| Macedonia | 14,90 | 250,- | - |
| New Zealand | 35,- | - | - |
| Netherlands | 9,90 | 250,- | 2 |
| Norway | 9,90 | 250,- | 2-5 |
| Austria | 9,90 | 250,- | 2 |
| Poland | 9,90 | 250,- | 2 |
| Portugal | 9,90 | 250,- | 3-4 |
| Russia | 35,- | - | - |
| Sweden | 9,90 | 250,- | 2-4 |
| Switzerland | 9,90 | 250,- | 2 |
| Slovakia | 12,90 | - | - |
| Spain | 9,90 | 250,- | 3 |
| Czech Republic | 9,90 | 250,- | 2 |
| Turkey | 35,- | - | 3-4 |
| Hungary | 9,90 | 250,- | 2 |
| United States of America | 35,- | - | - |
| United Kingdom (UK) | 9,90 | 250,- | - |
| Belarus | 9,90 | 250,- | - |
Delivery times
If no other period is specified in the item description, the goods will be delivered
- in Germany within 1-2 working days
- abroad within 7 days after order confirmation (in case of agreed advance payment on the day after your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered. If you have any questions, simply call us or contact us by e-mail/WhatsApp.
Terms of payment
- Prepayment by bank transfer
- Payment via PayPal
- Payment after invoicing (30 days) for daycare centers, authorities, universities, schools and regular customers
The following payment options are available for deliveries abroad:
- Prepayment by bank transfer
- Payment via PayPal
- Payment after invoicing (30 days) for daycare centers, authorities, universities, schools and regular customers
- Payment on collection in Schöneiche
Our bank details:
Murmelkiste UG
IBAN: DE77 4401 0046 0570 6244 69
BIC: PBNKDEFF
Postbank
If you have any questions, please contact us by form or Tel/WhatsApp: 0163 7408555